Stars Hotel & Spa - Marrakesh

The staff made sure we felt

Right at home. Their friendliness was genuine and impactful. The room was spacious, and the overall cleanliness was commendable. I did notice some areas that needed attention, such as the pools being quite small and the breakfast offering feeling a bit limited.

Location: the hotel was adjacent to the restaurant, shops, restaurants and even amenities and the Medina and Art and Craft centre. Also, Jardin Majorelle Garden was easily accessible, set only 1 km away. I loved the room with a balcony, the bed was exceptionally comfortable...

My triple room was luxurious with a balcony.

Stars hotel & spa is in a beautiful area, just a 25-minute walk to the center. Our suite was huge, complete with a jacuzzi and a massive king-size bed. Great value for money! The staff were amazing. The lunch buffet was excellent with a variety of tasty dishes, all for a reasonable price.

it'd be great if the wi-fi was more reliable.

All fine, but uncomfortable noise.

The staff were super friendly and helpful.

We had issues with the key card, just one for two guests. It was chaotic since one of us had to wait outside when the other wanted to enter. The pool area lacked any service, meaning we had to leave to get drinks and bring them back ourselves. When we asked for a late checkout to enjoy the pool a little longer, we were firmly declined, even though there was no one else there.

I was blown away by the cozy ambiance and the blissful spa treatments that made my stay so relaxing! The rooftop pool and steam room offered great ways to unwind after a long day of exploring. The only hiccup was that the Wi-Fi occasionally lagged, but it didn’t put a damper on my overall experience. 😊

The royal theater is just a short stroll away and is fine! The staff were super friendly and took care of us, especially during our meal at the hotel restaurant, which we enjoyed multiple times.

My kids wished for more entertainment options around the pool area.

great stay but minor issues

The location of this hotel is superb! Just a short walk to the medina and close to various dining options. The city view from our Superior Double Room was amazing, especially during sunset. We arrived late, yet we found plenty of places to eat nearby.

The Wi-Fi connectivity in our room was intermittently slow.

The superior double room was spacious and modern, with great amenities. Breakfast was really good, with a good variety of quality food. The housekeeper always provided us with extra water ☀️

The suite with a jacuzzi felt luxurious, and the spacious layout added to the comfort of our four-night stay. The air conditioning worked perfectly, essential given the heat. The rooftop pool offered a relaxing escape, although it could use more sunbeds. Breakfast included fresh omelettes and plenty of bread, though there were no options for packed breakfasts. The hotel is located conveniently close to great restaurants like Barometre and Al Fassia. One downside was the noise. The walls are not very soundproof. Still, the staff, especially Khaled at the front desk and Abdelwahab the manager, provided really good service was good.

Family friendly but some hiccups

The location was ideal. The hotel is away from the loudness, but still very accessible to shops. We had a massage in the spa, and it was a highlight. Truly loved that experience.

The roof offered great views, while the walls echoed with nightly noise.

This hotel is stunningly beautiful and lovely in every way. the staff was wonderful in advising on laundry services. - the double room had a jacuzzi, complimentary water, and a large balcony. - the location is great and fabulous, just a 10-15 minute walk from an expansive flea market. - Everything was great and this will be my next choice again in Marrakesh.

The staff were amazingly nice. the location was incredible, close to many tourist places. - the service was amazing. - the food was lovely.